Privacy Policy
Privacy Policy
Last updated on 26-09-2025 09:26:14
This Privacy Policy describes how HINDLOCKS PRIVATE LIMITED (“we”, “us”, “our”, or “Website Owner”) collects, uses, processes, and safeguards the personal information of users (“you”, “your”) who access our website or avail our services (“Services”). By using our website and Services, you agree to the terms of this Privacy Policy, which forms part of our Terms & Conditions.
Information We Collect
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Personal Information: When you register or use our Services, you may provide personal details such as your name, contact details, address, payment information, or any other data required for availing our Services.
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Automatically Collected Information: We may collect information such as your IP address, browser type, device information, access times, and browsing patterns through cookies or other tracking technologies.
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Transactional Information: Details related to your orders, payments, service usage, and correspondence with us.
How We Use Your Information
We may use the information we collect from you for purposes such as:
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To provide access to our website and deliver the Services you request.
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To verify your identity and maintain your account.
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To process payments and facilitate refunds, if applicable.
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To communicate with you about your account, transactions, or service-related updates.
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To improve our website, Services, and user experience.
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To comply with legal obligations or enforce our Terms & Conditions.
Sharing of Information
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We do not sell or lease your personal information to third parties.
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Your information may be shared with service providers or business partners who assist us in delivering our Services, subject to strict confidentiality obligations.
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We may disclose information if required under applicable laws or in response to legal processes, to protect our rights, prevent fraud, or ensure safety.
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In the event of corporate restructuring, merger, or acquisition, user information may be transferred as part of business assets.
Data Security
We adopt reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no electronic storage or transmission system is completely secure, and we cannot guarantee absolute security.
Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and personalize interactions. You can manage or disable cookies through your browser settings, though certain parts of the website may not function properly if cookies are disabled.
Third-Party Links
Our website or Services may contain links to third-party websites. Once you leave our website, their privacy practices and policies will apply, and we encourage you to review them separately. We are not responsible for any third-party website’s content, policies, or practices.
Your Rights
You have the right to:
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Access and review the personal information you provide to us.
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Request corrections or updates to your information if inaccurate.
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Withdraw consent or request deletion of your data, subject to applicable laws and legitimate business obligations.
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Raise concerns regarding data usage by contacting us through the details provided below.
Retention of Information
Your personal information will be retained as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
Children’s Privacy
Our Services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors. If we learn that we have collected the personal information of a child, we will promptly delete it.
Updates to This Policy
We reserve the right to amend this Privacy Policy at any time without prior notice. The updated version will always be available on our website with the latest date of revision. You are advised to periodically review this page to stay informed regarding changes.
Governing Law & Jurisdiction
This Privacy Policy, along with our Terms & Conditions, shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Cooch Behar, West Bengal.
Contact Information
For any queries or concerns regarding this Privacy Policy or handling of your information, please contact us using the details provided on this website.