Shipping Policy

LIVE SHIPPING POLICY  
Last Updated on 26-09-2025 09:26:14  

At HINDLOCKS PRIVATE LIMITED (“we”, “our”, “us”), we strive to ensure that your orders reach you as quickly and safely as possible. This Live Shipping Policy outlines our shipping timelines, methods, and terms related to product deliveries across India.  

1. **Dispatch and Delivery Time**  
   - All confirmed orders are processed and dispatched within **1–3 business days** from the date of order confirmation, unless otherwise specified.  
   - Delivery timelines may vary based on the delivery location, serviceability, and local courier partner capabilities.  

2. **Shipping Charges**  
   - Standard shipping charges will be displayed at checkout (if applicable).  
   - Promotional offers or free shipping thresholds may be applied from time to time at our discretion.  

3. **Order Tracking**  
   - Once your order has been dispatched, you will receive an email or WhatsApp notification with tracking details.  
   - You may track your shipment directly through the courier partner’s tracking portal or via your account dashboard on our website.  

4. **Address Accuracy**  
   - Please ensure that the shipping address and contact details provided at checkout are accurate and complete.  
   - HINDLOCKS PRIVATE LIMITED will not be liable for any delays or non-delivery arising from incorrect or incomplete address details.  

5. **Delivery Attempts**  
   - Our delivery partners will attempt to deliver your order up to two times.  
   - If delivery fails due to unavailability or incorrect address, the product will be returned to our warehouse, and a re-delivery may be arranged at additional cost.  

6. **Shipping Delays**  
   - We make every effort to ensure on-time shipping; however, delays caused by unforeseen circumstances such as weather conditions, strikes, natural disasters, or logistics disruptions will not be the responsibility of HINDLOCKS PRIVATE LIMITED.  

7. **Order Status and Support**  
   - For real-time updates on your order or assistance with your shipment, please contact our support team using the contact details mentioned on our website.  
   - All queries regarding shipping must be raised within 7 days from the date of dispatch.  

8. **International Shipping**  
   - At present, our shipping services are limited to India. Any updates to international delivery options will be communicated on our website.  

By placing an order with us, you acknowledge and agree to abide by this Live Shipping Policy along with our Terms and Conditions and Privacy Policy.  

For further details or assistance, please contact us through the channels provided on our website.